World’s leading maker of ATMs has installed the most intelligent deposit ATMs in Europe, MEA, and North America.
NCR Corporation leads the world in automated deposit ATM installations outside of Japan and South Korea, according to research from London-based Retail Banking Research (RBR). As a key area of focus for financial institutions globally, automated deposit is forecast to grow two times faster than the installed base rate of traditional ATMs, and NCR continues to invest in new technologies to improve the consumer experience, during deposit and all other interactions.
According to RBR, shipments of automated deposit terminals will expand faster than traditional ATM shipments. In 27 countries covered in RBR’s report, automated deposit ATMs now outnumber envelope-accepting ATMs. Overall, NCR held 27.3 percent of the global intelligent deposit installed base outside of Japan and South Korea at the end of 2009.
Based on data in RBR’s report (“Deposit Automation and Recycling 2010”), NCR has installed more intelligent deposit ATMs than any other manufacturer in key global regions, including Europe, North America, and Middle East/Africa. In the fast-growing Eastern European market, in particular, NCR has an installed base of intelligent deposit ATMs nearly four times as large as its nearest competitor.
NCR’s innovation around deposit automation with both bank note and checks is driving the company’s continued success and acclaim from customers and consumers. Launched in 2010, NCR Scalable Deposit Module (SDM) technology for NCR SelfServ ATMs allows consumers to deposit both cash and checks through a single deposit slot in a single transaction, cutting the deposit portion of transaction time in half. By significantly speeding the deposit process, NCR can help financial institutions deliver consumers a complete ATM deposit experience that takes less than 60 seconds, allowing financial institutions to increase transaction capacity, reduce the length of lines at the ATM, and improve customer satisfaction.
“All around the world, consumers are responding enthusiastically to self-service technology, and deposit automation is perhaps the most embraced form of self-service that we’ve seen from consumers,” said Michael O’Laughlin, senior vice president, NCR Financial Services. “Intelligent deposit creates a win-win scenario for financial institutions and consumers, as banks reduce operational costs and migrate transactions away from the teller to a more cost and time-efficient ATM. In the meantime, consumers and small businesses see reduced times to make their deposits. We are pleased that our financial institution customers have validated NCR’s end-to-end deposit automation solution by choosing us most often around the world.”
NCR recently introduced its new financial solutions in India that help improve the ATM experience for banking customers with its next-generation NCR SelfServ 32 automatic teller machines (ATM).This ATM is India’s first ‘No Envelope’ Multi Function Intelligent Deposit ATM. With dedicated intelligent cash deposit and recycling functionality, the NCR SelfServ 32 helps financial institutions to reduce operating costs, improve customer service and increases revenue generation opportunities. This solution which is in sync with RBI's current initiative of getting banks technology ready to offer cheque truncation. Besides intelligent cash deposit and recycling, NCR SelfServ 32 allows an array of revenue generation opportunities for banks such as bill payments, funds transfer and remittance, mobile phone top-up and couponing.