Strontium Technology, the No.1 PC memory maker of Singapore, appoints SMARTLINK (DIGILINK) as its National Service Provider to manage the after-sales support and service programs for all consumers in India.
With this tie-up, Strontium Technology would be extending their services to their subscribers under which, the customers from any part of India can get their Strontium DRAM /USB/External HDD/SSD & EVM Memory products replaced by sending it to the Smart link Service Center which is having presence in 27 cities across India.
Effective from the 10th May 2010, customers can get Strontium’s excellent after sales support via emails. For RMA Support Related Queries: rmaindia@digilink.in ; For Technical Support Related Queries: techsupport@strontium.biz. Furthermore consumers can visit. www.digicare.in/rmastatus.html to view their product RMA status.
Speaking on the occasion, Mr. Ajay Kogta, Country Manager, India Sub-continent, Strontium Technology, said, "We have extended our association with SMARTLINK (DIGILINK) for providing set services and support to our valued customers for Strontium/EVM’s entire product range in India except Multi Media Flash Cards for which the service will be provided through both of the existing service centres of the company. This is a step further in our continuous endeavor to give our customers best of services. We are confident that this alliance will give us a direct competitive advantage and convenience to the customer."
According to Balgond Chougula, AVP Services (RMA), Smart Link Network Systems Limited (DIGILINK) said, “We are proud to be associated with Strontium Technology. Strontium Technology uses only “Major Brand” memory chips in manufacturing Strontium branded memory modules that are tested very rigorously and have low failure rate and are fully backed by high quality service and support. This will be a definite advantage for the customers as well as will help in popularizing these modules in the country. We will look forward to delivering superlative customer experience for Strontium Technology”.
About Strontium Technology:
Strontium is Singapore’s No.1 PC memory maker with revenue exceeding US$200 million in 2009. Strontium is amongst the Top 100 Companies as ranked by International Enterprise Singapore, an agency of Government of Singapore. Its operations and businesses are spread in Australia, New Zealand, South East Asia, India, US and Latin American markets.
About Smart link Network Systems Limited (DIGILINK)
DIGILINK has been an industry leader in providing the entire end to end range of structured cabling solutions for enterprises, small and medium business. Its 'Future proof' products deliver unparallel value and enable customers to excel through lower total network ownership costs, enhanced productivity, total reliability and easy scalability of their networks. DIGICARE a service division of DIGILINK offers high quality and reputable after-sale-services. DIGICARE offer first-rate integrated service and support, which consists of RMA centers, DIGICARE Technical Assistance Centre (DTAC) and Direct Service Department (DSD).