TCS Partners with Air Liquide to Provide 24/7 IT Support
Tata Consultancy Services (TCS), (BSE: 523540, NSE: TCS), a leading IT services, consulting and business solutions firm, announced today a multi-year, multi-million dollar contract to provide application support, maintenance and development services to Air Liquide USA LLC, a subsidiary of Air Liquide Group, the world leader in gases for industry, health and the environment.
Leveraging its Global Network Delivery Model™ (GNDM), TCS will provide end-to-end application development and maintenance services to support 5,800 Air Liquide U.S. LLC users 24/7, improving operational effectiveness and efficiency. TCS will oversee day-to-day IT management through a managed services model, as well as offer immediate problem diagnosis and repair services for an added level of IT support. TCS will also bring in Application Preventive Maintenance as part of its service delivery model to increase productivity and reduce repair costs by streamlining IT costs and enhancing business performance.
“We are very pleased to be working with TCS,” said Ravi Waran, Chief Information Officer, Air Liquide USA LLC. I look forward to TCS’ contribution to helping Air Liquide achieve its business goals.
“Our partnership with Air Liquide USA LLC underscores TCS’ growing leadership in the manufacturing space,” said Surya Kant, President, TCS North America. “With our in-depth industry business and process knowledge, TCS will help Air Liquide USA LLC drive continuous improvement and innovation.”
TCS Global Network Delivery Model is a collaborative, best-in-class framework of people, processes and infrastructure. The model taps on TCS’ global intellectual assets of tools, methodologies and products to help customers reduce implementation time to realize benefits quicker and achieve business goals.
With a wealth of manufacturing industry experience, one in three Fortune 500 manufacturing giants partner with TCS to adopt the right technology-enabled solution that will connect their extended supply chains, reduce product development time, improve product differentiation, provide real-time business insights and lower operational costs.
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About Air Liquide USA LLC
Air Liquide USA LLC is a subsidiary of Air Liquide Group, the world leader in gases for industry, health and the environment. Air Liquide is present in 80 countries with 42,300 employees. Oxygen, nitrogen, hydrogen and rare gases have been at the core of Air Liquide’s activities since its creation in 1902. Using these molecules, Air Liquide continuously reinvents its business, anticipating the needs of current and future markets. The Group innovates to enable progress, to achieve dynamic growth and a consistent performance.
Air Liquide web site: www.airliquide.com
About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services and business solutions organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model™ (GNDM™), recognized as the benchmark of excellence in software development.
A part of the Tata group, India’s largest industrial conglomerate, TCS has over 186,500 of the world’s best-trained IT consultants in 42 countries. The company generated consolidated revenues of US $6.3 billion for fiscal year ended March 31, 2010 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.
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