Official sources said the Central Processing Centre (CPC), which receives and processes country-wide returns filed by taxpayers electronically, has not been able to entrust these refunds to their rightful owners for "want of correct data from taxpayers."
"Usually the department is blamed for not sending refunds to taxpayers on time but the fact is that the CPC has about 16 lakh refunds lying unclaimed," a senior I-T officer said here.
The officer said the CPC, through its field offices and other communication channels, is trying to gather correct details of the legitimate recipients of these refunds which are estimated to hold "lakhs of rupees, if not crores."
The CPC, which has processed close to 3 crore e-returns till now in this financial year, says it has uploaded the facility of rectifying these refunds on its official web portal so that these can be sent to their rightful owners.
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"One needs to log in at the official portal--www. incometaxindiaefiling.Gov.In and click on the 'my account' link and then punch in the necessary details. The department is trying to ensure that once this rectification is done, the refunds are dispatched as soon as possible," the officer said.
"The CPC is hopeful to clear these pending refunds as soon as possible," the officer said.
The CPC has also taken up a project to digitise the paper-based I-T returns as the department desires to move to a stage where each and every return is e-filed in the country.