"As many as 20 have been implemented Right to Services Act and most of the states are having a lot of services on the electronic mode also," he said during the two-day national workshop on Public Service Delivery here.
Viswanath said officers would be designated to ensure that the services are delivered in a time bound manner.
DARPG in collaboration with Department of Public Policy and Public Administration (DPP&PA), Central University of Jammu is organising the workshop.
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