Rescue was taken up by Delhi Metro RaiL Corporation (DMRC) officials to safely take them out from the lift, which got stuck between ground and concourse level around 5 PM, a metro spokesperson said.
Personnel of the Delhi Fire Service were also rushed to the spot. A fire official said there were no children or women among the stranded.
The problem occurred due to the rope coming out of the groove of the pulley resulting in jamming of the motor of the lift, a DMRC spokesperson said.
"The rope was then cut to restore functionality of the lift and all passengers were taken out safely by the DMRC staff. Fire service and other agencies were also present on the spot to assist, in case required," chief spokesman of DMRC Anuj Dayal said.
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