"Existing customers can upgrade to 'V-Fiber' speeds within same plan at no extra charge. Modem charges will be fully refunded if a customer is not satisfied within the 1st month of service," Bharti Airtel said in a statement.
Customers opting for V-Fiber based broadband service will need to buy a new modem for about Rs 1,000. Existing customers will also need to replace their present modem by paying Rs 1,000 for new modem to avail high speed, an Airtel spokesperson said.
"More importantly, there is no new wiring, drilling etc. required at an existing customer's premises. One simply needs to upgrade to a new modem to experience 'V-Fiber' speeds," the statement said.
The offering has started in Chennai starting today and will be rolled out across Airtel's national broadband network in the coming weeks, the statement said.
More From This Section
"With 'V-Fiber' and our national optic fiber backbone, we are all set to offer a future ready network. This solution, besides reducing our carbon footprint, offers a very quick and convenient upgrade to the customer," Bharti Airtel, Director - Operations, Ajai Puri said.
Existing telcos have started rolling out high-speed internet plans as well as other offers to retain their customer base amid disruptive pricing by newcomer Reliance Jio which is offering unlimited data service till December 31 to its users.