Already Amazon has two Customer Service facilities in Hyderabad and one in Pune.
Te Customer Service facility here is located at India Land Tech Park Private Ltd.
The new site will support Amazon customers in India and North America with pre and post order customer service through various mediums like email, chat and phone and will also host teams that provide support to Amazon India's operations in the form of training and workflow, the company Human Resource Director, Raj Raghavan said in a release here.