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ASEAN's online retail market has 25% growth potential: Study

According to the London-based consultancy, there is considerable growth potential for the ASEAN e-commerce market but only if it overcomes five significant barriers

Press Trust of India Singapore
Last Updated : Feb 13 2015 | 4:26 PM IST
The online retail market in the six ASEAN economies has the potential to grow 25% annually through 2017, a study said today.

"Presently, Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam account for less than 1% of global online retail, even though it has 3 to 4% of global Gross Domestic Product and around 8% of the population," said Geir Olsen, head of AT Kearney's Consumer Industries and Retail Practice in Asia Pacific and China and co-author of the study.

The online retail market in the six countries has the potential to grow 25% annually through 2017, the study said.

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"We see considerable growth potential for the ASEAN e-commerce market, but only if it overcomes five significant barriers that stand in its way," he said of the study "Lifting the Barriers to E-Commerce in ASEAN".

Globally, only China is expected to experience similar growth rates in online retail.

The London-based consultancy believes that there are distinct actions the region can take to surmount each barrier and pave the way for sustained growth: Increase broadband access; Support local offers; Reinforce online security; Promote e-payment; and Improve logistics and trade efficiency.

Online users are just 29% of the ASEAN 6 population, compared to 46% in China and more than 90% in Japan.

In Vietnam, the Philippines, Thailand and Indonesia, about or less than half of the population uses the Internet; only Singapore's access to fixed broadband compares to markets such as the United States.

"Even though mobile broadband is quickly spreading, limited fixed broadband connectivity is an issue, largely due to its continued unaffordability in many ASEAN 6 countries," said Soon Ghee Chua, managing director of AT Kearney's Southeast Asia Unit and co-author of the study.

The study pointed out that state aid would be essential for improving the region's access, especially in remote and poorer areas.

"In order to encourage local companies to participate in the online-trend, access to finance needs to be improved, the integration of digital talent needs to be fostered and the awareness of e-commerce marketplaces needs to be promoted", said Olivier Gergele, Principal with AT Kearney's Consumer Industries and Retail Practice.

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First Published: Feb 13 2015 | 2:40 PM IST

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