Rohit Kumar, who works as a customer care executive at a call centre in Chhatarpur, had gone to withdraw cash from the State Bank of India (SBI) ATM in Sangam Vihar on February 6. He got four notes of Rs 2,000 which had "Churan label" written on them in place of the official watermark.
Meanwhile, SBI issued a statement saying that they have a robust system in place for monitoring the quality of notes, adding that the investigation in the matter is underway.
A case under sections 406 (Punishment for criminal breach of trust), 409 (Criminal breach of trust by public servant, or by banker, merchant or agent) and 420 (Cheating and dishonestly inducing delivery of property) of IPC was registered at Sangam Vihar police station, they said.
Mohammed Isha, custodian of the Brinks India Pvt Ltd, who works for the SBI ATM has been zeroed in and his liability has been fixed by the bank as he was the custodian at the time of the incident, said a senior police officer.
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The notes also had "PK" written on them in place of the RBI stamp and the top left corner had "Bharatiya Manoranjan Bank" written instead of Reserve Bank of India.
Kumar told police that he had Rs 8,425.85 in his account and wanted to withdraw Rs 8,000, but the notes dispensed by the ATM bore the words, "I give 2,000 coupons to the holder."
He also brought the matter to the notice of a security guard posted at the ATM and later approached the police.
"Till now, there have been no other complaints. Probably, only a few notes were changed. We have to identify at which point the real notes were exchanged," the officer added.