Miami-based Carnival Corp. Will pay a civil penalty of USD 55,000 to the government and USD350,000 in damages to individuals harmed by past discrimination, the government announced.
The settlement is the result of an investigation of complaints by the Justice Department. Among the complaints were allegations that the company failed to properly provide and reserve accessible cabins for individuals with mobility disabilities; afford individuals with disabilities the same opportunities to participate in programs and services, including boarding and leaving the ship; and provide effective communication during emergency drills.
"People with disabilities who travel must be able to count on getting the accessible cabin they reserve and the cruise lines must provide equal access to the choice of amenities and attractions that passengers expect from a major cruise company like Carnival Corporation," Vanita Gupta of the Justice Department's Civil Rights Division said in a statement. The government said Carnival cooperated with the investigation.
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Under the agreement:
Forty two existing ships, and seven ships in various stages of design and construction, will be surveyed and retrofitted to comply with ADA regulations. Accessible cabins will provide a range of features, including features for guests with hearing impairments.
Three percent of the cabins on 49 ships will be accessible according to three levels of accessibility: fully accessible cabins, fully accessible cabins with a single side approach to the bed and ambulatory accessible cabins.