The Ministry of Personnel has written to Collectors and Magistrates of all districts across the country seeking details of challenges being faced by them and to maximising their potential.
"Changing economic and social milieu and the increasing awareness and rising expectations of the people demands a paradigm shift in the concept of governance. The introduction of new regulations, technologies and increasing focus on the citizen centricity in governance calls for changes in the existing governance processes, policy framework, manpower and skill requirement etc," said a background paper, released by the Ministry seeking suggestions from the District Collectors (DCs)/ District Magistrates (DMs).
It is understood that a number of challenges are currently being faced across the life-cycle of human capital management in government.
The skill standards/benchmarks for recruitment need to be
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reviewed considering new ways of working and new technologies being put to use. Focus also needs to be brought on continuous learning of the workforce and acquisition of new skill sets, it said.
"Another challenge pertains to addressing reluctance to accept the changes in control, accountability and altered roles and responsibilities.
The Personnel Ministry has planned a discussion on this on the Civil Services Day to be observed on April 21.
Introduction of new technologies and focus on citizen centricity and effective public service delivery necessitates increased focus on accountability and professionalism in civil services, said a letter written by the Ministry to DCs and DMs.
Emphasising the role of technology in enhancing the efficiency, accountability, and transparency of governance systems, the Personnel Ministry has asked officers to suggest ways in which technology can be leveraged to improve processes and in addressing the issues and challenges in governance.