While recognising the fact that the massive size of the railway network makes it a Herculean task to physically check each and every station, the committee has suggested that the Railway Ministry can set up special inspection teams at all levels to carry out random checks at stations and suggest corrective measures wherever required.
The Standing Committee on Railways in its latest report submitted in Parliament today observed that many complaints regarding passenger amenities relate to lack of safe drinking water at stations and on trains.
In summer, arrangements must be made to ensure cold drinking water at all stations, the panel suggested.
The committee said guidelines for providing passenger amenities should be updated and reviewed regularly so that amenities can be upgraded, commensurate with the development of latest technologies and innovations in hospitality so as to fulfil the increased aspirations of the travelling public.
Railways has categorised stations into seven categories (from A to F), which is largely linked to the annual passenger earning.