Flipkart Executive Chairman Sachin Bansal suggested that arbitrary problems and knee jerk reaction to the announcement could have been anticipated with more ground research and roping in of experts at the early planning stage.
"Firstly we should appreciate it....The idea behind it is very good, thought behind it is very good and the intent is very good. I'm hoping that this is not just one of thing and we get to see more often such things in the future," Bansal said in response to a question on demonetisation.
Bansal was speaking at a session during Global Mobile Internet Conference (GMIC) here.
Noting that there were challenges existing in execution of the idea, he said from the time of the announcement there has been some problems "which are arbitrary in nature or sort of knee jerk reaction which could have been anticipated."
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Adding that experts can anticipate things in advance, he said "bureaucrats in India do a great job in administration....But they lack subject matter expertise, and this being such a technically challenging problem...."
Since Prime Minister Narendra Modi announced demonetisation of notes on November 8, long queues are being witnessed at bank branches and ATMs in the country to withdraw money and exchange the demonetised notes.
Bansal also supported the idea of micro ATM to address the problems faced by people.
Bansal in response to a question said post announcement of demonetisation, "almost the entire" business for Flipkart has been through electronic means of payment.
He said "before the announcement it used to be half, which means 50 per cent electronic payment and 50 per cent through cash.