The National Consumer Disputes Redressal Commission (NCDRC) has held real estate firm Emaar MGF Land Limited negligent in the matter of rendering services by failing to handover the possession of flats to a group of home buyers within the stipulated time.
The commission has asked the firm to hand over possession of the properties within a year and give interest on the amount paid for the flats as compensation.
"It can hardly be disputed that the deprivation of the user of a self-owned house amounts to a serious injury to the flat buyer who has booked the flat for the purpose of having a shelter over his head and therefore, has either to live in a rented accommodation or an accommodation which is not suitable or convenient to him," the commission headed by its presiding member Justice V K Jain said.
"Had the opposite party (firm) delivered possession of the flats within the time stipulated for this purpose, the complainants would have been enjoying the use and possession of the flats booked by them. They have been deprived of the user of the flats on account of the default committed by the opposite party," it added.
Also Read
The group of flat buyers had booked the properties during 2009-10 and the firm was supposed to hand over the possession in 27 months.
The firm had resisted the complaint for compensation saying there was no evidence of actual damages caused to the complainants and hence they were not entitled to any damages or compensation.
It had also contended that according to the builder-buyer agreement, the firm was supposed to pay only Rs 10 per sq ft per month to the customer for any delay.
Disclaimer: No Business Standard Journalist was involved in creation of this content