Inaugurating the forum, Dikshit said the city government was providing transparent and clean administration through e-governance and modern techniques and also helping in removing middle men in various offices.
"Delhi is a large and sensitive city. The city government has been concentrating on ensuring awareness on consumers' rights," she said.
The government's Department of Food Supplies and Consumer Affairs is on a renovation spree and has renovated 33 out of its 70 circle offices, apart from district consumer disputes redressal fora.