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According to Gartner, "Digital commerce service providers offer a variety of digital commerce implementation services, including ones for the design, development, integration, and deployment of specific processes, functions, applications, and initiatives in user organizations that support transactional digital commerce applications and related functionality. These services aim to optimize a company's processes and integrate related technology applications and platforms into a consistent, stable and secure customer experience for digital commerce."
The Gartner Digital Commerce Vendor Guide 2018 states, "Digital commerce is a major component of the customer experience, with a growing ecosystem of emerging technologies, vendors and services. Successful digital commerce initiatives do not require every application in the digital commerce ecosystem, but the right mix of components and the integration of these components are required to achieve an excellent customer experience which companies often underestimate."
Satish Chavan, President, e-Zest Solutions, while expressing his gratitude said, "We have always viewed and treated digital commerce as an integral component of the digital transformation journey to innovate and improve the customer experience of our clients. Digital Commerce is a critical part of our digital transformation agenda and we are honoured that Gartner has listed e-Zest in their Digital Commerce Vendor Guide."
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The Gartner Digital Commerce Vendor Guide, 2018 can be found here https://www.gartner.com/document/3888284 (Gartner Subscription required)
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