As per the new rules notified by the UGC, no higher education institute shall insist upon a student to submit the original academic, personal certificates and testimonials like mark-sheets, school leaving certificates and other such documents while submitting admission form.
Institutes shall physically verify the original documents at the time of admission and return those immediately, though they can keep attested copies, the new norms say.
"Collecting advance fees for the entire program of study or for more than one semester or year in which a student is enrolled is strictly prohibited as it restricts the student from exercising other options of enrolment elsewhere," the norms say.
According to the new norms, if a student chooses to withdraw from the program of study, in which he or she is enrolled, the institute shall follow a four-tier system for refund of fees remitted by the student.
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or passes, when notice of withdrawal of admission is served to the education institute, the amount that can be deducted from the refundable deposit also increases.
It is mandatory for all universities to constitute a 'Grievance Redressal Committee' as mandated by UGC (Grievance Redressal) Regulations, 2012 to address and effectively resolve complaints, the norms state.
Any act of retention of original certificate or non-refund of fee by any college shall be deemed to have been committed by the affiliating university which shall only be liable for punitive action by the UGC, the rules add.