Retired IAS officer Pradeep Singh, who held senior positions like Additional Secretary in Ministry of Information and Broadcasting and Additional Secretary in Cabinet Secretariat, today took oath of office as the ombudsman.
DERC secretary Jayshree Raghuraman said consumers who are not satisfied with the decision of the four Consumers Grievances Redressal Forum can approach the electricity ombudsman, who will act as the appellate authority.
The four CGRFs, one each for consumers belonging to discoms BSES Yamuna Power Ltd, BSES Rajdhani Power Ltd, Tata Power Delhi Distribution Ltd and NDMC, have been functioning since 2004.