"Providing safety and security to passengers is one of the cardinal duties of airline operators and also of airport authorities. Further, the quality and standard of construction of airports should be as per required safety standards.
"It is really surprising that despite 61 incidents of glass fall, the authorities appear to have not paid heed to the safety concerns of people. If the allegations levelled are true, the matter needs to be inquired into," observed Justice D Murugesan, Member, the National Human Rights Commission (NHRC).
According to the complaint, received in the Commission on April 4, the Chennai Airport was fully modernised in 2012 and within six months of the renovation, the ceiling of the terminal had fallen down, which continued to happen.
Due to this, there is a continuous fear amongst travellers, employees etc. The quality of construction at the Chennai Airport and its sustainability is questionable, highlighted the report.