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First radio-based consumer helpline to be launched in Haryana

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Press Trust of India New Delhi
Last Updated : Jan 13 2014 | 6:42 PM IST
To raise awareness among consumers at community level, the government is scheduled to launch the country's first community radio-based consumer helpline in Haryana on January 15.
The helpline would be managed by Mewat-based community radio station 'Radio Mewat,' an official release said.
Over five lakh people will be able to take advantage of the helpline by calling the number 8685904904. They can call radio's helpline number and leave a message, talk to a radio reporter or even come on live with their complaint.
Radio Mewat will document these cases and pass it on to agencies that can address the grievances.
The radio will also commit a 30 minute slot to a consumer rights' program, where consumers will have a live-show to discuss problems.
The major issues such as sale of expired goods particularly medicines, sale of goods without bills, misleading advertisements among others would be taken up.

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First Published: Jan 13 2014 | 6:42 PM IST

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