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Govt launches app for filing consumer complaints

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Press Trust of India New Delhi
Last Updated : Oct 01 2019 | 5:40 PM IST

The government on Tuesday launched a mobile app to help consumers register complaints easily and get redressal within 60 days.

The complaints which are simple in nature will be resolved within 15 days, while complicated ones will be redressed in 60 days, it said.

The 'Consumer App' is available for free in two languages including English and Hindi. It can be downloaded on Android and iOS platforms.

After the launch, Consumer Affairs Minister Ram Vilas Paswan said, "this is an additional platform that the government has created for filing consumer complaints. Consumer helpline and consumer courts will continue to play their role."

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First Published: Oct 01 2019 | 5:40 PM IST

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