A policy on Business Process Outsourcing (BPO) operations in the country "is in the final stages of finalisation," Communications and IT Minister Ravi Shankar Prasad said in reply to a supplementary during Question Hour in Rajya Sabha.
"The proposed scheme would lay down the appropriate guidelines in regard to eligibility, location, nature of support to the industry and other related aspects and would be operationalised after obtaining necessary approvals of the competent authority," he said.
"BPO is going to generate employment in all small cities ... BPO is a game changer in small cities," he said appealing to all Members of Parliament and state governments to chip in with their support for the plan.
The minister said all states would have to participate actively to make the scheme a success, particularly on issues like land allocation for setting up BPOs and providing them with power connectivity.