The government has initiated a series of measures, including allowing re-verification at subscribers' doorstep and One Time Password (OTP) based authentication of existing users, to make the entire exercise easier for telecom subscribers.
Telecom operators have been directed to offer facility for re-verification at the subscribers' doorstep for convenience of those with disablity, illness or old age, the source familiar with the development told PTI.
Operators have been asked to put in place an online mechanism (through website, and other means) for people to request for such service.
"This means that if one mobile number is registered in Aadhaar database, then the OTP method can be used for reverification of that number as well as other mobile numbers owned by the subscriber," the source pointed out.
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In the current dispensation, e-KYC data of the subscriber including photograph is visible to the agent of the telecom operator.
The slew of measures being undertaken are aimed at improving ease of re-verification and its success rate, the official added.
The source pointed out that some residents, especially senior citizens, found it difficult to verify their identity using fingerprint-based Aadhaar authentication. Also, there were cases where residents - those bed ridden, ill or physically challenged - were unable to visit the service points of telecom service providers.
This will be useful for people who face problem with fingerprint authentication, owing to poor fingerprint quality, disability or old age, the source explained.
Aadhaar-based e-KYC is essential for subscribers going for new SIMs. Further, the government has asked mobile operators to re-verify existing prepaid and postpaid customers, with the help of the 12-digit unique identity number. The re-verification exercise is scheduled to be completed by early 2018.
The Indian telecom market with subscriber base of over a billion is second-largest in the world after China.
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