"The tax deductors have been prosecuted despite that they are not paying into the government's account and there we are kind of helpless as to what has to be done in those cases," Nutan Sharma, Chief Commissioner of Income Tax (TDS), Delhi region, said at an event organised by industry body Assocham.
On the issue of long delays in tax refunds, she said the Department is working to fix the problems faced by many taxpayers which turn into grievances.
"It consumes a lot of our precious time in answering to courts for genuine things, we ourselves want that compounding should be done as quickly as possible and prosecution should be launched in as less number of cases as possible."
The Department wants to educate people so that no such situation arises where the government is forced to take any kind of coercive measure as it leads to waste of time, creates tension and causes hindrance in creating a non-adversarial tax environment, she added.
Speaking on the same occasion, Commissioner of Income Tax (CPC-TDS) Ravi Agarwal said more than 2 crore educational e-mails on various issues have been sent by CPC (TDS) to deductors.
The number of TDS statements in 2013-14 stood at 90.98 lakh.