Effective steps must be taken to re-build the confidence of the people in the 16,000 strong police force, 95 per cent of which is constabulary, the state police chief told civilians at an interaction organised by the police here.
Two unfortunate incidents have occurred, but these cannot project the entire police force in the same light, he said.
On July 4, a minor girl was allegedly raped and killed, and her body was found two days later, following which six people were arrested. But one of the accused - Suraj - died in police custody.
"We were in dilemma whether to hold the interactive session, but then we thought it was proper to go with it, to maintaintransparency," the DGP said.
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Goyal said there was a need to infuse a sense that policing is a service and added that he pained when he had to intervene to get FIRs registered.
"Registration of FIR should not be denied," he said.
The DGP said raising recruitment for the force was on his agenda.
The investigation wing of the state police would be strengthened and services of officers, who have worked in the CBI, will be utilised, he said.
Former CBI director Ashwani Kumar presided over the session and said "only the cops are accountable for police reforms".
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