The National Consumer Disputes Redressal Commission (NCDRC) observed that due to the medical negligence of the hospital and its doctors - pediatrician Meera Ramakrishnan, vascular surgeon Vasudeva Rao, consultant paediatric Arvind Shenoy and paediatric surgeon Jayanth Iyengar - "the child has to spend the entire life without her right forearm".
"... Doctors of the hospital have not able to explain how the gangrene of right hand occurred. Therefore, in the instant case medical negligence is clearly established and for which opposite parties (hospital and the doctors) are liable.
The bench directed the hospital and doctors to jointly pay Rs 5,00,000 to parents of the child "for rehabilitation of baby Sandria by providing artificial limb and proper education and care" and also ordered Manipal hospital to pay Rs 10,000 as cost.
The order came on the appeals filed by the parents of the child, Alfred Benedict and Rani Benedict, and the hospital and doctors, both sides challenging the order of the state commission which had directed the hospital and doctors to pay Rs 5.1 lakh as compensation to the minor girl's parents.
Thereafter, she was diagnosed as suffering from pneumonia and was given intravenous fluids by inserting a needle into her right arm, they said.