The activists, belonging to Zonal Railway Users Consultative Committee (ZRUCC), Suburban Rail Passengers Federation among others, apprised Central Railway (CR) General Manager S K Sood with the hardship faced by commuters during disruption of train services on the Central line.
Yesterday, a technical glitch on the Central line during the evening peak hours brought the suburban and mail trains operation to a grinding halt, inconveniencing lakhs of passengers.
The travails of passengers who were stranded in the stuck trains, besides those who had to walk on the tracks, were also conveyed by the representatives to Sood.
Gupta lamented the "lack of disaster management" by the CR officials and that no information was shared by the senior officials with the public, when it was needed.
Lata Argade, Suburban Rail Passengers Federation vice president, said, "Our meeting with the CR GM lasted for about half an hour. We apprised him about the worsening environment for the women passengers."