Mumbai Raj Bhavan is perhaps the first Raj Bhavan in the country to have received the international level certification, a Raj Bhavan spokesperson said.
Maharashtra Governor K Sankaranarayanan accepted the ISO 9001:2008 certification from Mona Desai, director of AGSI, an ISO certification company, at Raj Bhavan here today.
Expressing satisfaction over the receipt of ISO certification by Raj Bhavan, Sankaranarayanan said that getting an ISO Certificate was only the beginning.
He noted that maintaining the standard of services over a period of time will require involvement and willing participation of all officers and staff.
The ISO certification was awarded to Raj Bhavan in recognition of the standard management practises adopted and implemented by the Governor's Secretariat and staff in respect of various functions of Raj Bhavan and the services rendered by the institution.
Raj Bhavan has established and implemented management systems for all process in accordance with the ISO 9001:2008. It has also established general and office related improvement checklists and laid down standard operating procedures for all departments.