East Delhi District Consumer Disputes Redressal Forum, presided over by N A Zaidi, directed Dr A K Jain, Dr Usha Jain and Rishabh Medical centre, where they were working, to pay the amount to Kailash Nagar resident Sweta Khandelwal who was operated upon by them while delivering her child.
"We hold the other parties (doctors and medical centre) negligent in providing the treatment to the complainant .... They have violated the ethics of medical profession," the forum said, noting the woman had to suffer severe medical problems which could have been life-threatening.
"Taking into consideration all the above factors, we allow the damages to the tune of Rs 10 lakh to be paid by the parties jointly and severally, although this amount may never bring back the healthy life of the complainant," it said.
According to the complainant, she was operated upon in the medical centre by these two doctors in September 2012 during delivery of her child and she was discharged later on.
After her condition deteriorated, she was admitted in another hospital here and was operated upon and 1.5 litre pus was found in her abdomen because of septicaemia and severe infection.
She told the consumer forum that during her second surgery, it was found that a piece of sponge was present in her abdomen due to the negligence of the doctors in her operation during the child birth.