"The casual approach of the hotel authorities has helped the accused flee without facing any problem. The absence of any recording system of the CCTV footages has made things quite difficult for investigators to get a clear picture of the accused," a Kolkata Police officer said today.
"They (hotel authorities) were also too casual in double checking the papers the accused had produced. They had failed to notice that the photo on the identity card was not that of the person who was checking into the hotel," he said.
The accused had produced a stolen voter identity card of a Bihar resident Shambhunath Gupta to get a room there, the police officer said.
Asked about the investigation into the case, the officer said "It is in a critical stage and we will not be able to divulge much about the probe. We are yet to confirm identities of the woman and the girl."
As per the revised rules hotels were instructed that besides installing CCTVs and door frame metal detectors, baggage scanners must be in place for luggage checks while the CCTV footage must be kept as back-up.
Every guest would have to provide some sort of identity proof and if a guest refused to follow these rules, the hotel management should deny entry.