The live chat was held with twitteratis for nearly 30 minutes under #ChatwithCP.
The Mumbai Police commissioner's twitter handle @CPMumbaiPolice became live recently along with the Mumbai police's official twitter handle @MumbaiPolice.
During his interaction, Javed was bombarded with multiple tweets, where many users hailed his gesture.
However, under the handle '@cheated patriot' many raised questions about the progress of investigations into the scam.
In his response, Javed tweeted: "Regarding NSEL, investigations are actively underway & being monitored. It is time-consuming .....As it involves mandated procedures and processes, involving multiple agencies & geographies.
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NSEL, the country's only commodities spot exchange, went belly up in 2013 after the then UPA government ordered its shutdown for violation of norms.
Following this, the exchange defaulted on its payment obligations, which created a chain reaction which ended with the crippling of FTIL and arrest of, among others, NSEL promoter Jignesh Shah.
The scam is said to be the tune of Rs 5,600 crore.
Economic Offences Wing (EoW) of Mumbai Police and Enforcement Directorate (ED), a Central agency, had in 2014 attached properties and bank accounts of the NSEL promoter Group Financial Technologies worth Rs 4,500 crore.