Mathur said from April 1, 2016, to March 31, 2017, 9,000 cases had been cleared.
"We had a pendency of about 35,000 cases as on April 1, 2016. On March 31, 2017, we had a pendency of 26,000 cases. What is more important is we had about 6,000 cases pending from 2015, from 2009, from 2010 etc. We have managed to clear them," he said.
Minister of State for Personnel and Training Jitendra Singh said at the convention that when the Modi government took over on May 26, 2014, the biggest challenge before it was corruption.
"We embarked on a two-pronged strategy of zero tolerance towards corruption and protection to those performing their tasks with integrity and honesty," he said.
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Singh said the number of RTI requests online had increased from 87,830 in 2014 to 2,68,920 in 2016-17.
The number of grievances lodged by the people had increased more than five times in recent years, from 1.5-2 lakh in 2014 to 11 lakh now, he said.
Mathur said courts have been trying to tackle backlogs, but being a smaller organisation, the CIC has been able to deal with the problem of pending cases.
"All the filings have been done on the computer. Hearings can be done on the computer and video conferencing. Registration is done within 48 hours. We have started an email and sms facility to keep track of appeals and complaints," he said.
Mathur said it had also started the process of a transparency audit.
With the help of a public interaction system, 3,500 queries of people had been answered, he said.
The day-long annual convention revolved around issues related to proactive disclosures under the RTI Act, record keeping and emerging trends in the use of the transparency law.