As many as 28,37,866 applicants have availed the notified services during February under the Act, an official spokesperson said here today.
Till now more than 7.21 crore applicants have been provided notified services since the inception of Punjab Right to Service Act, 2011, he said.
Only 14,160 applications are pending beyond the time line and the departments concerned have been asked to clear them immediately, he said.
On the basis of reports received from various districts, Right to Service Commission took suo-moto notice in groups of cases where service was delayed beyond time lines without sufficient cause.
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Apart from this, suo-moto action was initiated by the Commission in 650 individual cases received from the public
And services have been delivered by the authorities concerned in 622 of them, he added.
Out of 1,230 and 253 appeals filed before the 1st and 2nd Appellate Authorities 1,193 and 220 have been disposed of by the authorities concerned.
Similarly, 39 revisions out of 38 have been disposed of by the Commission, the spokesperson added.
In all 85 officers/officials have been penalised by the Commission as well as 2nd Appellate Authorities for not providing services within timeline notified under the Act.