The survey conducted by Financial Intermediaries Association of India (FIAI), also found that more than 60 per cent of the mutual fund investors were content with services of distributors and advisers of investment schemes.
The survey targeting mutual fund investors was conducted across the country and covered all segments of individual clients - retail as well as HNI - across all age groups.
As much as 86 per cent of the investors in mutual funds were found to be satisfied or neutral about their investments, while the rest had expressed low satisfaction with their fund investments, the survey said.
According to the survey investors look for a prompt customer service and sound market as well as product knowledge in their distributors.
In addition, most investors would like to see regulatory intervention with respect to better selling practices and transparency of the schemes as well as investor grievance handling, the survey noted.