West Delhi Consumer Disputes Redressal Forum, presided by Bimla Makin, asked the real-estate firm to pay Rs 4,98,768 to Delhi resident Vinay Vig for failing to complete its housing project in Sonepat in Haryana.
"...We hold that complainant is entitled to a sum of Rs 4,68,768 which was deposited by him with the opposite party (Parsvnath)... We also award a compensation of Rs 30,000 to the complainant which shall be inclusive of litigation expenses," the forum, also comprising its member Urmila Gupta, said.
"...After more than three years of the booking of the flat and even in the reply, the respondent (firm) did not commit any date, month or year when the construction shall complete...So the complainant had a genuine cause of action for approaching this forum because as promised no construction existed at spot and this amounts to deficiency in service," the forum said.
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He paid the next instalment of Rs 3,12,513 as per a demand notice later in the same month and thereafter a flat buyer agreement was executed between the parties.
However, aggrieved with the builder not completing the construction of the flat within the stipulated period of 36 months, he approached the forum seeking refund of Rs 4,68,768 along with interest.
The firm, however, rejected the complainant's claim saying Vig was not a consumer and he had made investment in order to earn profits.