Kamal Dolui, the conductor, and Ajit Bhunia, the driver, were arrested this afternoon for molesting the woman and trying to extract fare from her, which is illegal, as physically challenged people get a relaxation in bus fare during travel, the police said.
The incident happened on a minibus of Picnic Garden-Howrah route. The woman boarded the bus at Beniapukur and was about to get down at Netaji Indoor Stadium.
But the driver and conductor did not let her get down and pulled her by her hand and demanded that she had to pay the full fare, the police said.
Later, the woman informed the police over mobile phone and the police stopped the bus, rescued her and arrested the duo.