"If the attitude of officials does not change, we shall take the law into our hands for which the department alone should be held responsible," cautioned Yogesh Chapke and Vishal Bawane who were among the five booked by the police.
The incident took place after district collector Ashwin Mudgal assured agitated consumers of Samata Nagar, Sharada Nagar as well as Tukdoji Nagar that their demands would be looked into and called up Jeevan Pradhikaran's executive engineer to instruct him, sources said.
Sources said that Jeevan Pradhikaran officials routinely ignored genuine grievances raised from time to time by the public and invented ways to harass them by releasing water at low pressure due to which residents in remote areas found it difficult to get adequate drinking water for days together.
On Monday, residents of a locality thronged the Jeevan Pradhikaran office and requested officials to increase the pressure of pumping water, but after officers gave evasive answers, the mob poured ink on the face and body of the executive engineer and deputy engineer inside their offices.