A 911 call was made on Saturday, May 21 night but police left Heard and Johnny Depp's apartment with nothing to start a crime investigation, reported US magazine.
The LAPD said they were called to the couple's Los Angeles home on the mentioned date, conducted an investigation and came to a conclusion that there was no crime happening.
"On May 21, police responded to a domestic incident radio call," LAPD officer Jane Kim said in a statement.
Another officer said that "if there had been any signs of abuse, officers would have conducted an investigation, regardless of what Heard said had happened."
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He added that the 911 call was made at night but they were not sure who made the call.
"It could have been the neighbour or it could have been her. The police and her were at the scene. He [Depp] wasn't there," he said. LAPD also said that there is currently no criminal investigation.
Her neighbour and close friend Raquel Rose Pennington also alleged that she saw Depp picking up "a magnum sized wine bottle and began swinging it like a baseball bat," adding that he "smashed everything he could."
Depp's lawyer Laura Wasser filed an opposition to the restraining order on her client's behalf, saying, "Amber is attempting to secure a premature financial resolution by alleging abuse."
His legal team did not comment on the domestic abuse allegations.