The Delhi Police Commissioner also batted for policemen to carry "recording devices" to make sure that their interactions with the public are saved on audio tape or camera and said that the aim at the training level was to nurture in the personnel an ability to stay calm.
"We will need systemic changes to see that even under pressure, our officers act as per the law. No matter what the situation is, they must behave with courtesy and not lose their temper.
Asked about High Court's observation regarding the road rage cases in the capital, Bassi said he was yet to receive a copy of the court's order. Once it is received, the necessary action will be taken, he added.
A traffic cop, Satish Chandra, was arrested and a criminal case filed against him after a video clip surfaced of him attacking a young woman on Monday. He was later dismissed from service.
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Chandra has submitted a 44-second audio clip to those looking into the case in which he is heard telling the woman that he would issue a court challan to her.
Police has sent the audio clip to FSL to establish its authenticity and ensure that it was not tampered with.
Asked about the new clip, Bassi said that whatever is relevant would be taken into account.
"If we investigate a case, it is done on a merit basis. We had taken appropriate action (on the day of the incident) on the basis of prima facie facts," he added.