Mittal reviewed various key activities of South Eastern Railway (SER) networking and laid a special emphasis on safety and security of passengers with special focus on passenger amenities including cleanliness and punctual running of trains, SER sources said.
The chairman stressed on adhering to safety norms by all railwaymen working in the field and instructed that more field inspections by officers be carried out especially during night time, the sources said.
SER general manager Radhey Shyam, while apprising the chairman and other board members of achievements and developments of the railway, highlighted the efforts being made by the SER to generate more revenue earnings from freight and passenger sectors and the initiative taken to complete all the projects in time.
Passengers' complaints have been reduced due to bringing about system improvement, Radhey Shyam told the board members, the sources said.