"Law and order is primarily the (individual) states' responsibility. Complaints can be registered online and they can be referred to the state concerned for investigations to be expedited," Singh said at a conference here on railway security where he, however, stressed that there was "no dearth of coordination" in this area.
Admitting that railways was becoming a soft target for Maoists, Singh said, "We have to ensure security for all modes of transportation. A strategy should be worked out to provide security to all forms of transportation."
Railway Protection Force (RPF) is the security wing of the public transporter while Government Railway Police (GRP) is under state government. RPF is empowered to protect railway property whereas GRP is responsible for maintaining law and order on rail premises.
"India has a federal structure and there are some complexities; but there is (also) a solution to it. There is a solution to every problem, why can't there be a solution for this?" said Singh.
The conference was attended by the Union Ministers, high- ranking state police and railway officials.