He was speaking at a ceremony in which two central forces -- CISF and SSB -- were awarded for undertaking innovative measures to ensure better public interface.
The minister said such awards would encourage good practices in different states and scale up recognised best practices in police forces.
While the Central Industrial Security Force received the 'Smart Policing' awards given by industry body FICCI for launching an internet-based 'lost and found' service at 59 civil airports in the country, which ensures restoration of lost goods to air travellers, border guarding Sashastra Seema Bal (SSB) got it for deploying smartly-dressed personnel along the Nepal and Bhutan border to frisk and allow people to enter into India since last year.
"More than 18,000 items have been found and reported through this web application till now during the said period," the CISF said.
The border interaction teams of SSB were deployed for interacting with people coming into India from Nepal and Bhutan and were made to wear Safari suits instead of their regular combat uniforms.