Thane District Consumer Redressal Forum's presiding member Madhuri Vishwarupe and member N D Kadam in their order yesterday, directed the four respondents -- Hindustan Petroleum Corporation, Bajaj Alliance General Insurance Company, M/s Indradeep Agencies, and The New India Assurance Company -- to pay Rs 10 lakh along with 25,000 towards legal expenses to the brother-sister duo.
The applicants - Varsha Sadashiv Nimse and her brother Nilesh Sadashiv Nimse - residents of Hari Vrindavan Society at Ramwadi in Kalyan township of Thane told the forum that their mother Bharti Nimse (32), the family's sole bread-winner, was killed in a cylinder blast on April 6, 2007.
The three were rushed to hospital by neighbours, but all of them died during treatment, the forum was informed.
The applicants subsequently sought a compensation of Rs 20 lakh from the four respondents.
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However, the respondents said that the explosion occurred due to the woman's negligence, and hence they were not eligible to pay compensation.
It also observed that at the time of the mishap, the two claimants were minors. Also, Bharti's husband had died long back and that she used to work as domestic help and provide tiffins to earn a living.
After Bharti and her mother's death, the siblings were orphaned and they had no source of income, the forum noted.
The respondents had not given the Rs 10 lakh insurance amount payable to the claimants on time, which is deficiency in services. The complainants had to suffer heavily due to this act of the respondents, it observed.
However, it observed that Bharti was the customer of the concerned gas company and the distributor and asked the four respondents to jointly and severally pay Rs 10 lakh to the two siblings.