The first-of-its-kind report by the Pew Research Centre found that nearly three-quarters of American adults who use the Internet have witnessed online harassment. Forty per cent have experienced it themselves.
The types of harassment Pew asked about range from name-calling to physical threats, sexual harassment and stalking. Half of those who were harassed said they didn't know the person who had most recently attacked them.
Young adults, people 18 to 29, were the most likely age group to see and undergo online harassment. Women ages 18 to 24 were disproportionately the victims of stalking and sexual harassment, according to the survey. And people who have more information available about themselves online, work in the tech industry or promote themselves on the Internet, were also more likely to be harassed.
It can be difficult for police to go after online bullies in part because "our legal system hasn't quite caught up with technology," said Elizabeth Dowdell, a nursing professor at Villanova University who studies online aggression. On top of that, adults are generally hesitant to report harassment because they might view it as a "child or teenage problem." "But the Internet has no age limits," Dowdell said.
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Social networking companies have sometimes been criticised for not doing enough to stop online harassment, even though it's standard policy to ban threats, bullying and harassment. But they have at least tried to respond to complaints.
Twitter, for example, changed its policy recently after some users sent crude, altered images of Robin Williams to his daughter Zelda following the actor's suicide in August. The company now says it can remove images of deceased individuals that circulate on its site.
Though online harassment is as old as the Internet itself, the Pew survey is particularly timely as conversations around it have grown louder in recent months, and not just because of the celebrity hacking scandal.
Beginning this summer, people involved in an online campaign dubbed "Gamergate" have been harassing several prominent women in the video game industry and their supporters for criticising the lack of diversity and how women are portrayed in games.