However, an official of the private airline said it had only followed the Directorate General of Civil Aviation (DGCA) norms in this regard.
"Jignesh, my 12-year-old son, was not allowed to travel on SpiceJet flight on October 16, as the airline officials denied us the boarding pass saying that my son is not fit enough to travel," said Kalu Antroliya, a resident of Kadegi village in Kutiyana tehsil of Porbandar district.
According to Antroliya, the SpiceJet officials first asked for a medical certificate, which he obtained from a local physician.
"However, when I e-mailed the certificate, they refused to accept it saying it doesn't mention that Jignesh is fit to fly," he added.
Also Read
SpiceJet did not refund the ticket price of Rs 30,000 too, he alleged.
However, the airline official here defended the action saying it was only implementing the norms laid down by DGCA.