"We have a long-term relationship with Kirloskar and we are happy with the present arrangement. Neither we are planning to increase our stake to 100 per cent nor they are looking at exiting the partnership," Toyota Kirloskar Motor managing director Naomi Ishii, who turned around the company after taking over in January 2014, told PTI here in an interaction.
Company vice-chairman & whole-time director Shekar Viswanathan was also quick to add that the Kirloskars have no plan to exit or increase the stake in the joint venture, as both the partners are happy with the way the joint venture is functioning.
When asked what is failing the company as its market share (around 5.7 per cent now) is not going up despite having world-class products, Ishii said the company is not chasing market share or sales numbers here but focusing on ensuring that it retains its 1 million customers.
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Explaining the rationale further, he said "we have a total of 1 million customers here and our primary aim is to make them satisfied and loyal in every way."
Stating that Toyota has a what-ever-it-takes stance on retaining its customers, Ishii said money will not be a problem for growth here as the company has already invested around Rs 8,000 crore since its entry in 1997.