"At present if I have a taxation-related grievance, the appellate authority is also a person who is part of the system. The way there is an ombudsman everywhere else, under GST also there should be a provision for a Lokpal or ombudsman," Confederation of All India Traders (CAIT) Secretary General Praveen Khandelwal told reporters here.
"If I have a problem there has to be an impartial authority where I can go and air my grievances," he added.
Terming the GST as a learning process for traders as well as the government, Khandelwal demanded that the government declare first nine months post GST implementation up to March 31 as an interim period, in which there should not be any penal action against traders for 'procedural lapses leading to non-compliance'.
CAIT also sought the first two years post the GST rollout from July 1 to be declared as a transition period.
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The traders' body asked the government to clarify which products will come under the ambit of unbranded goods, saying that a lot of confusion has erupted over it among traders.
Asserting that almost 19 per cent of the items have been classified in the 28 per cent tax slab under GST which was meant for 'luxurious and demerit' goods, Khandelwal requested the government to 'revisit' the 28 per cent slab in line with the fundamentals decided by the GST Council.