He was addressing a two-day conference of governors and lt governors of states and union territories here.
"He... stressed trusting citizens more and gave the examples of self-attestation of documents by individuals and the easier mechanism for obtaining a passport," a statement issued by Rashtrapati Bhavan quoted the president as saying.
Kovind urged the replication of these ideas at the level of states, since much of a citizen's interaction with government agencies is at the level of states, it said.
The conference, that began today, was attended by Vice President M Venkaiah Naidu and Prime Minister Narendra Modi among others.