The action was taken after DCW received a complaint from the brother of an acid attack victim, alleging that Apollo Hospital and Army Research and Referral Hospital had refused to treat the victim.
The girl was referred to Delhi by a hospital in Bihar and her condition was extremely serious as she had suffered severe burns on her face and body and her wounds were deeply infected, DCW chairperson Swati Maliwal said.
"The victim and her family first reached the Army Research and Referral Hospital on September 28 at 10 AM but were denied admission on the grounds that the victim was not a dependent member of serving personnel despite her having the dependency certificate.
The Commission also issued a notice to Indraprastha Apollo Hospitals in Sarita Vihar where the victim was refused admission for more than 3.5 hours.
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"During this time, she was made to wait in the ambulance which had no air conditioning because of which her infection must have only worsened. It is further stated that one doctor and two staff members even visited the victim in the ambulance but took no steps to treat her and ignored her condition," the notice said.
"The complainant also states that even after the victim was admitted, before any treatment could be given, Rs 3.5 lakh advance was demanded by your hospital from the victim and her family. This is a serious dereliction of the orders of the Supreme Court.
"Your inaction may have led to her condition worsening which may have posed a direct threat to her life. You are hereby served a notice to provide the reason for initial refusal to the victim and demanding money from the patient before treatment," the notice read.